Refund policy
Refund & Return PolicyΒ
Your satisfaction is important to us.
1. Return Period
You may request a return within 30 days of delivery.
Measurement Assist provides guidance only and does not guarantee fit. Final measurements remain the customerβs responsibility. Free returns still apply to unfit blinds.
2. Eligibility for Returns
Items must:
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Be unused
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Be in original packaging
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Include proof of purchase
3. How to Request a Return
Email us at:
π§ support@opaqueit.com
Include:
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Order number
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Reason for return
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Photos (if damaged)
4. Refund Process
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After receiving the returned item, inspection will be done
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Refunds are processed within 5β10 business days
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Amount will be credited to your original payment method
5. Damaged or Wrong Products
If you receive damaged or incorrect items, notify us within 7 days of delivery for replacement or refund.
